Privacy Policy
**Last updated: October, 2026**
Thank you for visiting cubrivo (the "Website"), operated by TIRADO KITCHEN LLC ("we," "us," or "our"). This Privacy Policy explains what personal information we collect when you browse or purchase from our store, how we use it, who we share it with, and the rights and choices you have. By using our Website, you agree to the practices described below.
If you have any questions or concerns about this policy or your personal data, please contact us at **service@libertylookus.com**.
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## 1. What information we collect
### Information you provide to us directly
We collect the information you enter when you browse our store, create an account, place an order, or contact us:
- **Identity and contact information**: your first and last name, email address, shipping and billing address, phone number.
- **Order and payment information**: the products you purchase, order history, and payment details. We do **not** store full credit card numbers on our own servers — all card data is processed by our payment providers (Shopify Payments, PayPal, Shop Pay).
- **Customer service communications**: emails, messages, or notes you send us when you ask a question, request a return, or provide feedback.
- **Marketing preferences**: your email address and subscription status if you opt in to our newsletter.
### Information collected automatically
When you visit our site, we automatically collect certain technical information using cookies and similar technologies:
- **Device and browsing data**: IP address, browser type and version, time zone, operating system, device type, referring/exit pages, and pages viewed.
- **Usage data**: how you navigate our site, products you view or add to cart, time spent on pages, and clickstream data.
- **Location data**: approximate geolocation derived from your IP address.
We use cookies and similar technologies as described in our Cookie section below.
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## 2. How we use your personal information
We use your personal information only for specific, legitimate purposes:
- **To process and fulfill your orders**: this includes processing payment, packing and shipping your order, sending order confirmation and shipping tracking emails, and handling returns or exchanges.
- **To communicate with you**: responding to your customer service inquiries, sending order updates, and notifying you about changes to our policies.
- **To improve our store**: analyzing site usage, popular products, and customer behavior to improve our website design, product selection, and shopping experience.
- **For marketing (only with your consent)**: sending promotional emails, new-arrival announcements, and special offers if you have subscribed to our newsletter. You can unsubscribe at any time using the link in the footer of every marketing email.
- **To prevent fraud and protect security**: screening orders for suspicious or fraudulent activity, and maintaining the integrity of our Website.
- **To comply with legal obligations**: keeping records required by tax, accounting, and other applicable laws.
We will **not** use your personal information for any purpose unrelated to the above without notifying you and obtaining your consent where required by law.
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## 3. How long we keep your personal information
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including:
- **Order and transaction records**: we keep these for at least 7 years to comply with tax, accounting, and legal requirements.
- **Customer service records**: we keep these for the duration of our relationship with you and for a reasonable period afterward.
- **Marketing data**: we keep this until you unsubscribe or ask us to delete it.
- **Website usage and cookie data**: we keep this for up to 24 months.
When we no longer need your personal information, we delete or anonymize it securely.
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## 4. Who we share your information with
We do **not** sell or rent your personal information to third parties for their marketing purposes. We only share your data with the following categories of recipients:
### Service providers who help us run our business
- **Shopify**: our e-commerce platform provider, which hosts our Website and processes your orders. Shopify's privacy practices are described at [shopify.com/legal/privacy](https://www.shopify.com/legal/privacy).
- **Payment processors**: Shopify Payments, PayPal, and Shop Pay, which handle your payment information.
- **Shipping and logistics providers**: carriers we use to deliver your orders (e.g., YunExpress, ePacket, USPS). They receive your name, shipping address, and phone number solely to deliver the package.
- **Analytics providers**: Google Analytics and Google Ads, which help us understand how visitors use our site and measure the effectiveness of our advertising.
- **Email service providers**: the platform we use to send order confirmation and marketing emails.
### Legal and safety reasons
We may disclose your information if required to do so by law, or in response to a valid legal request (such as a court order or subpoena), or to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.
### Business transfers
If we are involved in a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of that transaction. We will notify you by email and/or a prominent notice on our Website of any such change.
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## 5. Cookies and similar technologies
We use cookies and similar tracking technologies on our Website. A cookie is a small text file stored on your device when you visit a site. We use the following types:
- **Essential cookies**: required for the site to function — they enable cart, checkout, and payment processes. Without these, the store cannot operate.
- **Analytics cookies**: help us understand how visitors interact with our site (pages visited, products viewed, time on site) so we can improve the experience.
- **Marketing cookies**: used by Google Ads and other advertising partners to show you relevant ads on other websites after you visit our store.
You can control cookies through your browser settings. Most browsers let you refuse or delete cookies. Please note that if you disable essential cookies, you may not be able to add products to your cart or complete checkout.
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## 6. Your privacy rights
Depending on where you live, you may have the following rights regarding your personal information:
- **Right to access**: you can request a copy of the personal information we hold about you.
- **Right to correction**: you can ask us to correct inaccurate or incomplete information.
- **Right to deletion**: you can ask us to delete your personal information, subject to certain exceptions (such as orders we are required to keep for tax and accounting purposes).
- **Right to opt out of marketing**: you can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email, or by emailing us at service@libertylookus.com.
- **Right to restrict or object**: in certain circumstances, you can ask us to stop processing your personal data.
- **Right to data portability**: you can request a machine-readable copy of the data you provided to us.
To exercise any of these rights, please email us at **service@libertylookus.com**. We will respond within the timeframe required by applicable law (typically within 30 days).
### California privacy rights (CCPA)
If you are a California resident, you have the right to know what personal information we collect, request deletion of your personal information, and opt out of any "sale" of your personal information (we do not sell personal information as defined by the CCPA). To make a request, email us at service@libertylookus.com.
### GDPR rights
If you are located in the European Economic Area, you have the rights described above under the GDPR. Our legal basis for processing your data is: (a) performance of the contract when you place an order; (b) our legitimate business interests in operating and improving our store; and (c) your consent for marketing communications.
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## 7. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- **SSL encryption**: our entire Website uses HTTPS, encrypting data in transit between your browser and our servers.
- **PCI-compliant payment processing**: all payment data is handled by certified PCI DSS Level 1 providers. We never see or store your full credit card number.
- **Access controls**: only authorized employees and service providers have access to personal data, and only on a need-to-know basis.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
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## 8. Children's privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
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## 9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of the Website after changes are posted constitutes acceptance of the revised policy.
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## 10. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
**cubrivo** (operated by TIRADO KITCHEN LLC)
6200 S Campbell Ave Apt 6307
Tucson, AZ 85706
USA
Email: service@libertylookus.com
Phone: +852 44259789
EIN: 33-2749698